Terms of Service

Last updated: February 22, 2026

These Terms of Service govern your access to and use of GembaTrack. By creating an account, accessing the platform, or using our services, you agree to these terms.

1. Acceptance of Terms

You must be legally authorized to enter into this agreement on behalf of yourself or your company. If you do not agree with these terms, do not use the service.

2. Services Provided

GembaTrack provides software tools for process mapping, SOP management, execution monitoring, analytics, and operational planning. Features may evolve over time.

3. Account Responsibilities

You are responsible for keeping account credentials secure and for all activity under your account. You must provide accurate signup and billing information.

4. Billing and Subscriptions

Paid subscriptions are billed according to the selected plan, seat count, and billing cycle. Charges renew automatically unless canceled before the next billing date.

5. Acceptable Use

You may not misuse the platform, attempt unauthorized access, disrupt service operations, or upload unlawful content. You are responsible for your organization's usage.

6. Intellectual Property

GembaTrack and its underlying software, branding, and materials remain our intellectual property. Your company retains ownership of the operational data you submit.

7. Suspension and Termination

We may suspend or terminate accounts for violations of these terms, non-payment, or abusive behavior. You may cancel your subscription according to your billing settings.

8. Limitation of Liability

To the maximum extent permitted by law, GembaTrack is provided as-is without guarantees of uninterrupted service. We are not liable for indirect, incidental, or consequential damages.

9. Contact

For legal notices or terms questions, contact us at support@gembatrack.com.